Here’s the simple but powerful 4-question framework to reflect on difficult situations with a new lens. In a recent coaching conversation, one of my clients shared her frustration with a team member who failed to complete a critical project task and then subsequently...
When your listening is authentic and active, it can have a powerful impact on performance. Can you recall a time in your life when you were asked for your opinion on a matter, and it was quite apparent that the person asking really didn’t have any interest in what you...
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