What brings a hard-working and proven senior leader to the point of polishing her resume? Failure to let them know they are seen, heard, and appreciated. The first sentence out of her mouth told me a lot. “I’m so frustrated that I want to call my boss and give him my...
When your listening is authentic and active, it can have a powerful impact on performance. Can you recall a time in your life when you were asked for your opinion on a matter, and it was quite apparent that the person asking really didn’t have any interest in what you...
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